FAQ

We specialize in manufacturing a wide range of high-quality athletic training equipment designed to support athletes in their recovery, treatment, and performance optimization. 

A few popular items our product line includes:

1. Treatment Tables
   • Standard Treatment Tables: Durable and comfortable tables for various therapeutic and treatment purposes.
   • Hi-Lo Treatment Tables: Adjustable-height tables for easy access and ergonomic positioning during treatment.
2. Bolsters
   • Positioning Bolsters: Various sizes and shapes for positioning and support during therapy and exercises.
   • Therapeutic Bolsters: Designed to aid in specific therapeutic practices and improve patient comfort.
3. Whirlpool Tables
   • Hydrotherapy Whirlpool Tables: Sturdy tables designed to accommodate whirlpool baths for hydrotherapy treatments.
   • Adjustable Whirlpool Tables: Height-adjustable tables to ensure the best ergonomic practices during hydrotherapy.
4. Taping Stations
   • Modular Taping Stations: Stations equipped with storage and organization options for efficient taping and wrapping.
   • Portable Taping Stations: Mobile units that provide convenience and functionality for taping needs on the go.
5. Portable Treatment Tables
   • Foldable Treatment Tables: Lightweight and easy-to-transport tables for on-site treatments and events.
   • Compact Portable Tables: Designed for maximum stability and comfort while being highly portable.
6. Sideline Solutions
   • Sideline SmartCarts: Portable units designed to provide quick and efficient treatment on the sidelines.
   • Hydration Carts: Practical and essential piece of equipment that facilitates proper hydration for athletes and teams, promoting performance, safety, and well-being during physical activity.

Each piece of equipment is meticulously crafted to ensure durability, functionality, and comfort, meeting the diverse needs of athletic trainers and therapists. Our products are designed to enhance the treatment and recovery process, providing reliable support to athletes at every level.

For more detailed information about each product or to discuss these solutions, please feel free to contact our sales team at 800.743.7738 or info@pivotalhealthsolutions.com. 

Yes, our products are designed to cater to the needs of both professional athletes and recreational users. Here's how:

1. Quality and Durability: Our products are built to withstand the rigors of professional training environments, ensuring durability and longevity even under heavy use. This level of quality also benefits recreational users who may have less frequent but still significant usage needs.
2. Versatility: We understand that the needs of professional athletes and recreational users may vary, so our products are designed with versatility in mind. Whether it's adjustable features, customizable options, or a range of sizes and configurations, our equipment can accommodate a wide range of users with different skill levels and requirements.
3. Performance Enhancement: Professional athletes require top-notch equipment to support their performance goals, and our products are engineered to meet those demands. However, the same features that enhance performance for professionals—such as ergonomic designs, advanced technology, and optimal functionality—also benefit recreational users by improving comfort, safety, and overall experience.
4. Accessibility: While professional sports organizations may have larger budgets and specific requirements, our products are priced competitively and are accessible to recreational users who seek high-quality athletic training equipment without breaking the bank.
5. Customer Support: Whether you're a professional athlete, a recreational enthusiast, or a facility manager, our customer support team is dedicated to providing excellent service. We offer assistance with product selection, customization options, maintenance tips, and any other inquiries to ensure a positive experience for all users.

In essence, our commitment to quality, versatility, performance, accessibility, and customer support makes our products suitable for both professional athletes and recreational users alike, helping them achieve their fitness and performance goals effectively and safely.

Yes, we offer customization options for our equipment to match the branding of your school or organization. Here's how we can customize our products:

1. Decals: We can apply decals featuring your school or organization's logo, name, or any other design elements to our equipment. Decals are a great way to add branding without compromising the integrity of the equipment.
2. Slip Covers: Custom slip covers can be tailored to fit our equipment, providing a seamless branding solution. These slip covers can feature your school or organization's colors, logo, and other design elements.
3. Color Edge Print: For a sleek and professional look, we offer color edge printing on select equipment. This process allows us to print your school or organization's logo or name directly onto the cushion of the equipment, creating a vibrant and durable branding solution.
4. Debossing: Debossing involves pressing your school or organization's logo or name into the surface of the equipment, creating a subtle and sophisticated branding effect. This customization option adds a touch of elegance to our products.

By offering these customization options, we ensure that our equipment not only meets your functional needs but also aligns with your branding requirements. Whether you're outfitting a professional training facility, a school gymnasium, or a recreational center, our customizable equipment will help you create a cohesive and professional environment that reflects your organization's identity.

Our athletic training products are proudly manufactured in three locations: Watertown, SD; Springfield, OR; and Greenwood, AR. Each facility is equipped with state-of-the-art manufacturing technology and staffed by skilled professionals dedicated to producing high-quality equipment. By strategically locating our manufacturing facilities, we can efficiently serve our customers across the country while maintaining stringent quality control standards. Additionally, having multiple manufacturing locations allows us to optimize production processes, minimize lead times, and ensure timely delivery of our products to athletes, teams, and facilities nationwide.

Choosing the right athletic training equipment for your specific needs involves considering several factors to ensure that the equipment aligns with your goals, preferences, and budget. Here's a step-by-step guide to help you make an informed decision:

• Assess Your Training Space:

  Evaluate the available space where you'll conduct your training sessions. Consider factors such as room dimensions, ceiling height, flooring type, and any potential obstacles or limitations that may impact equipment placement and usage.

• Consider Your Budget:

  Establish a budget for purchasing equipment, considering both upfront costs and potential long-term expenses such as maintenance, repairs, and replacement parts. Determine the maximum amount you're willing to invest and prioritize equipment that offers the best value for your budget.

• Research Equipment Options:

  Explore the wide range of athletic training equipment available at The Athletic Edge. Compare features, specifications, and customer reviews to identify products that meet your needs and preferences.

• Seek Expert Advice:

  Consult with our professionals who can provide personalized recommendations based on your space, training objectives, and any specific requirements or limitations you may have. Their expertise can help you narrow down your options and make informed decisions.

• Consider Customization Options:

  If branding or customization is important to you, you’re in the right place! The Athletic Edge offers branding customization options such as personalized logos, colors, or branding elements to align with your organization's identity or preferences.

• Plan for Future Growth:

  Anticipate your future training needs and select equipment that can accommodate your evolving goals and abilities. Choose versatile, multi-functional equipment that offers scalability and adaptability to prevent outgrowing your gear too quickly.

By following these steps and taking a thoughtful approach to equipment selection, you can choose the right athletic training equipment that supports your training objectives, maximizes your effectiveness, and helps you achieve your goals effectively and safely.

Our athletic training equipment is constructed using a variety of high-quality materials to ensure durability, functionality, and safety. Here's an overview of the materials commonly used in the construction of our products:

1. Wood:
   • Usage: Wood is often used for frames, platforms, and certain structural components of equipment.
   • Benefits: Wood provides a sturdy and stable base for equipment, particularly for items like treatment tables or platforms.
   • Characteristics: It offers natural aesthetics, resilience, and can be finished in different stains or coatings for added protection and visual appeal.
2. Laminate:
   • Usage: Laminate is utilized for surfaces, countertops, and panels on equipment.
   • Benefits: Laminate is durable, scratch-resistant, and easy to clean, making it suitable for high-traffic areas and frequent use.
   • Characteristics: Available in a wide range of colors, patterns, and textures, laminate adds versatility and aesthetic customization options to our products.
3. Aluminum:
   • Usage: Aluminum is commonly used for lightweight structural components, frames, and handles.
   • Benefits: Aluminum is lightweight, corrosion-resistant, and offers excellent strength-to-weight ratio, making it ideal for portable or adjustable equipment.
   • Characteristics: Aluminum components are often anodized or coated for enhanced durability and aesthetics.
4. Steel:
   • Usage: Steel is utilized for heavy-duty frames and support structures in athletic training equipment.
   • Benefits: Steel is exceptionally strong, durable, and able to withstand heavy loads and intense use, ensuring long-lasting performance and stability.
   • Characteristics: Steel components may be powder-coated or treated with anti-corrosion finishes to protect against rust and wear.
5. Phenolic:
   • Usage: Phenolic is employed for specialized surfaces, such as treatment table tops or therapy boards.
   • Benefits: Phenolic is non-porous, chemical-resistant, and hygienic, making it suitable for medical and therapeutic applications where cleanliness and infection control are paramount.
   • Characteristics: Phenolic surfaces offer smooth, easy-to-clean finishes that withstand moisture, stains, and disinfectants.

By using a combination of these materials, we ensure that our athletic training equipment meets the highest standards of quality, performance, and safety. Each material is carefully selected based on its specific properties and suitability for the intended use of the equipment, resulting in products that are reliable, functional, and built to last.

Yes, please see WEBSITE PAGE here for more information.

Yes, you can request a product demonstration or trial before making a purchase. However, the availability of demonstrations or trials depends on the specific product and your location. We recommend contacting a sales representative for further information and to discuss your needs. Our sales team will be happy to assist you in arranging a demonstration or trial that best fits your situation.

To place an order for our athletic training equipment, please contact one of our sales representatives. They will assist you with the ordering process, provide you with detailed product information, and answer any questions you may have. Here's how you can reach our sales team:

1. Phone: Call our sales department at 800.743.7738. Our representatives are available during business hours (8am – 5pm CST) to help you with your order.
2. Email: Send an email to info@pivotalhealthsolutions.com with your inquiry or order details. A sales representative will respond promptly to assist you.
3. Website: Visit our website at https://www.teamedgeathletics.com/contact-usand fill out the contact form with your order request or questions. A sales representative will get in touch with you shortly.

Our sales team is dedicated to providing excellent customer service and ensuring that you find the right equipment to meet your needs.

The lead times for receiving an order can vary depending on the specific product. However, most orders typically ship within 4-6 weeks. For more precise information regarding the lead time for a particular item, please contact our sales team at 800.743.7738. They can provide you with an estimated delivery timeframe based on the product and your location.

Yes, we provide detailed instructions for assembling and using our equipment. Each product includes a comprehensive instruction manual that covers:

1. Assembly Instructions: Step-by-step guidance to help you correctly and safely assemble the equipment. The manual includes clear diagrams, a list of required tools, and tips to facilitate the assembly process.
2. Usage Guidelines: Detailed information on how to use the equipment properly and safely, including operational tips and best practices to maximize effectiveness and safety.
3. Maintenance Tips: Recommendations for regular maintenance and care to ensure the longevity and optimal performance of the equipment. This section covers cleaning, inspection schedules, and troubleshooting common issues.

Should you require further assistance, our customer support team is available at 800.743.7738 to help.

Yes, technical support is available if you have questions or issues with a product. You can reach our technical support team by calling 800.743.7738. Our dedicated support staff is ready to assist you with any concerns or inquiries to ensure your equipment functions optimally.

We have been manufacturing athletic training equipment since 2007. With over a decade of experience, we have established a reputation for producing high-quality, durable, and effective equipment for both professional athletes and recreational users. Our long-standing commitment to excellence ensures that our products meet the highest standards in the industry.

Our products stand out from other brands in the market due to several key factors:

1. High-Quality Materials:

We use premium materials such as wood, laminate, aluminum, steel, and phenolic in the construction of our equipment, ensuring durability, reliability, and longevity.

2. Customization Options:

We offer extensive customization options, including branding to match your school or organization with decals, slip covers, color edge print, or debossing. This allows you to personalize your equipment to reflect your unique identity.

3. Expert Craftsmanship:

With over a decade of experience since 2007, our skilled craftsmen and engineers apply meticulous attention to detail and advanced manufacturing techniques to produce equipment that meets the highest standards.

4. Versatility and Functionality:

Our equipment is designed to be versatile and functional, catering to the needs of both professional athletes and recreational users. We focus on creating products that enhance performance, safety, and user experience.

5. Comprehensive Support:

We provide detailed assembly and usage instructions, maintenance tips, and readily available technical support via our dedicated team at 800.743.7738. Our commitment to customer service ensures you have the support you need throughout the life of your equipment.

6. Innovative Design:

Our products incorporate the latest innovations in athletic training equipment, offering advanced features and ergonomic designs that enhance usability and effectiveness.

7. Reliable Lead Times:

We typically ship most orders within 4-6 weeks, ensuring you receive your equipment in a timely manner. Our multiple manufacturing locations in Watertown, SD; Springfield, OR; and Greenwood, AR, allow us to efficiently manage production and distribution.

8. Proven Track Record:

Since 2007, we have built a solid reputation for producing top-tier athletic training equipment trusted by professional athletes, schools, and recreational users alike.

9. Customer-Centric Approach:

We prioritize understanding and meeting the specific needs of our customers, offering personalized service and tailored solutions to ensure you get the right equipment for your training needs.

These factors combine to set our products apart in the market, making them a preferred choice for those seeking high-quality, reliable, and customizable athletic training equipment.

Yes, we can provide testimonials and case studies from customers who have used our products. Please visit our website at https://www.teamedgeathletics.com/testimonialsto read about their experiences and see how our equipment has benefited various schools, organizations, and athletes. Our website features detailed customer stories, feedback, and success cases to help you understand the impact and quality of our products.